Code     2011-2-00464-MC
Title     ANALISIS KUALITAS PELAYANAN PELANGGAN BERDASARKAN SISTEM CUSTOMER RELATIONSHIP MANAGEMENT PADA CALL CENTER PT. GARUDA INDONESIA DALAM MEMPERTAHANKAN CITRA PERUSAHAAN
Author    
Subject     QUALITY OF SERVICE
Abstract    View 
Advisor  Bhernadetta Pravita Wahyuningtyas, ,
Department     Komunikasi Pemasaran
Format     105 p.
Year     2011
Keyword    Kualitas Pelayanan Pelanggan , Customer Relationship Management , Call Center , Citra
Source    Anggrek
Collection Type     Skripsi S1
Rights    
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