Code     BI-MK-2009-0055
Title     Determinants of Customer-Perceived Service Quality in International Branded Fast-Food Restaurants and Their Relationship to Customer Satisfaction and Behavioral Intentions in Jakarta
Author     IRVAN LIMAWAN
Subject     MARKETING
Abstract    View 
Advisor  Lydia M Iswara, MBA ,
Department     Marketing
Format     -
Year     2009
Keyword    Customer behavior , Customer service quality , Employee behaviors , Fast food , Satisfaction , SERI/PERF
Source    JWC
Collection Type     Skripsi S1
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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