Code     BI-MK-2009-0098
Title     Restaurant Customer Characteristics Based on Expectation and Complaining Behavior: The Situation in Moderate igh Price Casual Dining in Jakarta
Author     PAULINE
Subject     MARKETING
Abstract    View 
Advisor  Tara Farina Srihadi, M.Sc ,
Department     Marketing
Format     98 p
Year     2009
Keyword    Customer expectation factor , consumer complaining bahavior , service
Source    JWC
Collection Type     Skripsi S1
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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