Code     TSA-2013-0048
Title     PENINGKATAN KUALITAS LAYANAN INFORMATION TECHNOLOGY MENGGUNAKAN INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) : STUDI KASUS PADA DIVISI IT OPERATION - IT DIRECTORATE BINA NUSANTARA
Author     VERONICA
Subject    
Abstract    View 
Advisor  Johan Muliadi Kerta, S.Kom, MM ,
Department     Sistem Informasi
Format     Pp. 134
Year     2013
Keyword    ITSM , ITIL , Incident , Problem
Source    Anggrek
Collection Type     Thesis S2 Anggrek
Rights    
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