BINA NUSANTARA
Language:
Code
BOL-S1-2017-0038
Title
ANALISIS PENGARUH ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT(E-CRM) TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN DI SITUS BELANJA ONLINE TOKOPEDIA
Author
CRESENSIA FAUSTIN LAURA JOLO
Subject
ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT
Abstract
View
Advisor
Dr. Hartiwi Prabowo SE., MM ,
Department
Manajemen Marketing (Ekstensi D3 ke S1)
Format
pdf
Year
2017
Keyword
electronic customer relationship management (E-CRM)
,
kepuasan pelanggan
,
loyalitas pelanggan
Source
Anggrek
Collection Type
Skripsi S1 BOL
Rights
Sections
Bab 1
Download
Download
Download
View
Bab 2
Download
Download
Download
View
Bab 3
Download
Download
Download
Bab 4
Download
Download
Download
Bab 5
Download
Download
Download
View
Pustaka
Download
Download
Download
Lampiran
Download
Download
Download
Related File :
No related file is found