Code
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BBS-SN-MM-2020-10023
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Title
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ANALISA VARIABEL ANTESEDEN DAN KONSEKUENSI PADA KEPUASAN PELANGGAN
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Author
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NEZA NABILIONA
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Subject
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CuSTOMER SATISFACTION
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Abstract
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View
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Advisor
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Dr. Peri A Manaf ,
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Department
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Management
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Format
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PDF
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Year
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2020
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Keyword
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Customer Satisfaction , Online shopping , Ease of Check-out , Order fulfillment , Ease of return , product information , ease of use , website appearance , customization , security assurance , responsivness of customer service , repurchase intention , word of mouth , Willing to Pay More , Customer Commitment
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Source
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JWC
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Collection Type
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Thesis S2
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Rights
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Sections |
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Cover |
Download
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Download
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Download
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Bab 1 |
Download
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Download
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Download
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View
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Bab 2 |
Download
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Download
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Download
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View
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Bab 3 |
Download
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Download
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Download
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Bab 4 |
Download
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Download
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Download
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Bab 5 |
Download
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Download
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Download
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View
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Pustaka |
Download
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Download
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Download
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Lampiran |
Download
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Download
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Download
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Technical Report |
Download
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Download
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Download
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