Code     BBS-SN-MM-2024-10067
Title     PENGARUH SERVICE RECOVERY TERHADAP CUSTOMER SATISFACTION DAN CUSTOMER TRUST SERTA DAMPAKNYA TERHADAP CUSTOMER LOYALTY: STUDI KASUS PADA BANK SYARIAH INDONESIA
Author     AULIYA SAVIRANTI; DANANG DIAGUSTYA PUTRA; SYIFA AURELLIA MARYANTO
Subject     CUSTOMER LOYALTY
Abstract    View 
Advisor  Willy Gunadi, S.Kom., M.M., Ph.D ,
Department     Management
Format     pdf
Year     2024
Keyword    service recovery , customer trust , customer satisfaction , customer loyalty , banking
Source    JWC
Collection Type     Thesis S2
Rights    
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