Code     TS-R-2010-0077
Title     FAKTOR - FAKTOR YANG MEMPENGARUHI LOYALITAS PELANGGAN PADA JASA ASURANSI DI INDONESIA
Author     KATHERINE DWI LESTARI
Subject     CUSTOMER SERVICES
Abstract    View 
Advisor  Dr. Nora Andira Brabo, MBA. ,
Department     Management
Format     84 p
Year     2010
Keyword    Kepuasan pelanggan , loyalitas pelanggan , switching barrier , service quality , regression
Source    JWC
Collection Type     Thesis S2
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
Sections   Download Pdf Download Ps Download Doc View HTML
Cover Download Download Download
Bab 1 Download Download Download View
Bab 2 Download Download Download View
Bab 3 Download Download Download
Bab 4 Download Download Download
Bab 5 Download Download Download View
Pustaka Download Download Download

Related File :