Code
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TS-R-2019-0107
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Title
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Loyalitas Pelanggan Dalam Bisnis Jasa: Studi Kasus Bisnis Jasa Perbaikan Mobil Auto2000
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Author
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DHAYAWARDHANA ADHIE; YAFET EKA PRASETYA; JULFREE ANTO DONGAN SIANTURI
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Subject
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CUSTOMER LOYALTY
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Abstract
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View
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Advisor
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Willy Gunadi, S.Kom., M.M., Ph.D ,
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Department
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Management
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Format
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PDF
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Year
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2019
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Keyword
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Kualitas layanan , reputasi , kualitas produk , aksesibilitas , persepsi pelanggan , kepuasan pelanggan , loyalitas pelanggan , retensi , bengkel Auto2000
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Source
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JWC
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Collection Type
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Thesis S2
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Rights
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Sections |
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Cover |
Download
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Download
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Download
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Bab 1 |
Download
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Download
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Download
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View
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Bab 2 |
Download
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Download
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Download
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View
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Bab 3 |
Download
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Download
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Download
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Bab 4 |
Download
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Download
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Download
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Bab 5 |
Download
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Download
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Download
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View
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Pustaka |
Download
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Download
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Download
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Lampiran |
Download
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Download
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Download
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Technical Report |
Download
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Download
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Download
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