BINA NUSANTARA
Language:
Code
TSA-2014-0128
Title
PENGEMBANGAN APLIKASI WEB
Author
ALSOLENDSKI SUSTYO PRAKOSO
Subject
IT SERVICE MANAGEMENT
Abstract
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Advisor
Tri Joko Wahjono ,
Department
Teknik Informatika
Format
131 p.
Year
2014
Keyword
Incident Management ITIL 113
,
IT Service management
,
Ticketing System
,
Request Tracking
,
Web Application
,
Service Request
Source
Anggrek
Collection Type
Thesis S2 Anggrek
Rights
Sections
Cover
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Bab 1
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Bab 2
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Bab 3
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Bab 4
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Bab 5
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Pustaka
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ringkasan
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Evaluasi Penerapan IT Service Management Dengan Fuzzy ITIL ( Study Kasus: PT. XYZ)
IT Service Management Tools Pre-Implementation Assessment Study Case: Binus University