Code     TSA-2019-0042
Title     Analisis Hadil penerapan service desk dengan menggunakan process mining ( case study at Kap Ernst & Young )
Author     ADRIAN PRIMANTA SUCIADI
Subject     INFORMATION SYSTEMS
Abstract    View 
Advisor  Dr. Sani Muhamad Isa, S.Si., M.Kom. ,
Department     Magister Teknologi Informasi
Format     Pdf
Year     2019
Keyword    Process mining , event log , Heuristic mining , Conformance Check , ITIL
Source    Anggrek
Collection Type     Thesis S2 Anggrek
Rights    
Sections   Download Pdf Download Ps Download Doc Download Doc
Cover Download Download Download
Bab 1 Download Download Download View
Bab 2 Download Download Download View
Bab 3 Download Download Download
Bab 4 Download Download Download
Bab 5 Download Download Download View
Pustaka Download Download Download

Related File :