Code     TSA-2019-0158
Title     Analisi dan Penerapan ITSM pada Layanan RALALI.COM Menggunakan ISO 20000 Area Service Delivery Processes pada Divivsi IT PT.RAKSASA LAJU LINTANG
Author     MONA PARLINGGOMAN SIREGAR
Subject     INFORMATION SYSTEMS
Abstract    View 
Advisor  Dr. Sfenrianto, S.Kom, M.Kom ,
Department     MM Sistem Informasi
Format     PDF
Year     2019
Keyword    Technical Support , Ralali , IT Governance , ITSM , ISO 20000
Source    Anggrek
Collection Type     Thesis S2 Anggrek
Rights    
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