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d. Business and IT Consultants
New frameworks and methods, e.g. on IT
governance often originate outside the
enterprise.
Business and
IT consultants can bring this knowledge into the enterprise
and
thus
provide
advice
to
business
and
IT
management
on
improving
IT
governance.
e. IT Service Management Professionals
In the IT service management community, Information Technology Infrastructure
Library (ITIL) is the dominant framework. COBIT helps to further improve IT
service management by providing a framework that covers the complete lifecycle of
IT systems and services.
COBIT
terutama
ditujukan
untuk
manajemen, pengguna bisnis
TI
dan
auditor.
Gunanya, bisnis dan konsultan TI dapat memberikan manajemen dengan saran pada
kontrol dan tata kelola manajemen layanan IT professional.
Kelompok Sasaran COBIT
Gambar 2.2
Possible Target Groups
Sumber: IT Governance Based on COBIT 4.1: A Management Guide (2008, p24)
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