MBP Medan
Vol 14, No 3, Juli
2011)
Customer
Svetla T. Marinova,
Jinghuan Cui, Marin
A. Marinov
Relationships and
Brand Equity In
China’s Banking
Services
(Revista de
Administração
FACES Journal,
2008)
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Gambar 2.2 Kerangka Pemikiran
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