CHAPTER 2
THEORETICAL FOUNDATION
2.1
Theoretical Foundation
2.1.1  Definition of Internal Control
As
cited
from the
AICPA
Professional Standards,
Hall
(2007)
reveals
that
internal control comprises policies, practices, and procedures employed by the
organization to achieve four broad objectives:
1.   To safeguard assets of the firm.
2.   To 
ensure 
the 
accuracy 
and 
reliability 
of 
accounting 
records 
and
information.
3.   To promote efficiency in the firm’s operations.
4.   To 
measure  compliance  with  management’s  prescribed  policies  and
procedures.
COSO  (1994)  defines  internal  control  in its Internal Control-Integrated
Framework as follows:
“A process, effected by the entity’s board of directors, management and
other personnel, designed to provide reasonable assurance regarding the
achievement
of
objectives
in
the following categories: effectiveness and
efficiency of operations, reliability of financial reporting, and compliance
with applicable laws and regulations.”
10
  
11
COSO (1994) highlights the
following basic concepts
from
its definition of
internal control:
“Internal Control is a process, which
is to an end but
not
an end itself”
(COSO, 1994).  “It consists of a series of actions that are integrated with,
not added onto an entity’s infrastructure” (Leung et al., 2007).
“Internal
Control
is
affected
by
people”
(COSO,
1994).
A
good internal
control will not be accomplished with simply setting up policy and
procedures.
However,
it
is
also
influenced
by
the
manner of persons
at
each level in an organization (COSO, 1994).
“Internal
control
can
only provide
reasonable
assurance,
not
an
absolute
assurance to an entity’s management and board” (COSO, 1994). The
reason because internal control has limitations on its effectiveness (Leung
et al., 2007).
“Internal
control
is a geared to the
achievement of objectives
in one or
more separate but overlapping categories” (COSO, 1994), which include
financial reporting, compliance, and operations (Leung et al., 2007). This
means  one  singular  objective  can  be  classified  into  more  than  one
category resulting in addressing various requirements and
responsibilities
to various boards (COSO, 1994).
  
12
Chambers
and
Rand
(1997)
define
effectiveness and efficiency, which
mentioned in COSO’s definition of internal control, as the following:
Effectiveness
means
doing
the
right
things
i.e.
achieving
objectives”
(performances and profitability goals).
Efficiency means doing them well – e.g. with
good systems which avoid
waste and rework”.
Moreover,
Chambers
and
Rand
(1997)
believe
that
the
“effectiveness
and
efficiency 
of  operation” 
within 
COSO’s 
definition 
of 
internal 
control,
comprises of the objectives of safeguarding of assets that could be defined as:
“…the prevention or timely detection of unauthorized acquisition, use or
disposition of the entity’s assets…”
Leung et al. (2007) describes the following possible limitations of internal
control
that
limited
them to
offer
merely
reasonable
assurance
and
not
an
absolute assurance:
1.
Costs
versus
benefits.
An
entity
should
consider that the costs in
establishing
internal
controls should not outweigh
its benefits (Leung et
al., 2007). As a result, the internal control will not be perfect and able to
provide an absolute assurance.
2.
Management override. Management may overrule the given control
policies   and   procedures   and   perpetrate   override   practices 
such 
as
  
13
representing fictitious transactions, with
illegitimate
intentions
including
personal gain (Leung et al., 2007).
3. 
Non-routine transactions. The internal controls are made generally for
routine
transactions
in
order
to lower
the
costs
(Leung
et
al.,
2007).
Therefore, there will be higher potential of risk to occur within the entity’s
non-routine transactions.
4.
Collusion.  Personnel  work  together 
to  perpetrate  and  cover  up  an
irregularity
(Leung
et
al.,
2007). For
instance,
“kickback”
schemes
arranged   between   a   supplier   and   an   employee   in   the   purchasing
department
(Wiersema, 2010), or among customers and employee in the
sale department, etc. (Leung et al., 2007).
5.
Mistakes
in
judgment. Poor
judgment
in business decisions making or
routine transactions made by management or other personnel may occur
due to insufficient information, time constraints or other pressures (Leung
et al., 2007).
6.
Breakdowns
Occasionally, 
failed 
in 
controls 
may 
happen 
due 
to
personnel misinterpret commands, errors happened because of negligence,
disruption 
or 
fatigue, 
or 
the 
modification 
in 
workers, 
systems 
or
procedures (Leung et al., 2007).
7.
Changes in conditions. Changes will occur overtime as it influenced by
internal
and external
factors,
which
may
caused
the
existing
controls
become ineffective (Leung et al., 2007).
  
14
2.1.2  Roles and Responsibilities
“Everyone in an organization has responsibility for internal control” (COSO,
1994), which briefly explain as the following:
Management
Chambers
and
Rand
(1997)
state
that
“internal
control
is
synonymous
with management control” as management including Chief Executive
Officers (CEO) and Chief financial Officers (CFO) are the one who
responsible to the board of directors in ensuring the effectiveness of
entity’s internal control.
Board of directors
Chambers  and  Rand  (1997)  mention  that  the  board’s  stewardship,  on
behalf of the shareholders who appointed them, is to manage all business
matters
that happen
within
the
company
including
internal
control.
However, the board only gives direction to management, who has
the
overall responsibility in ensuring the entity’s internal controls are effective
(Chambers and Rand, 1997).
Internal Auditors
Hirth (2008) believes that better internal audit will lead to better controls.
He mentions that The Institute of Internal Auditors (IIA) defined internal
audit
as
an
“independent,
objective assurance
and
consulting
activity
designed to add value and improve organization’s operation. It helps an
organization   accomplish  
its   objectives   by   bringing   a   systematic,
  
15
disciplined approach
to evaluate
and
improve
the
effectiveness
of
risk
management, control, and governance process”
Leung et al. (2007) explains that internal auditors are the employees of the
entities
that
they
audit, who
involved
in
internal
auditing
within
that
organization. Chamber and Rand (1997) also state that internal auditors
responsible
to
provide
service
by being
involved
in
an
independent
appraisal
activities
for
the
adequacy and
effectiveness
of
company’s
internal control. Chambers and
Rand (1997) stated the
following implicit
and explicit objectives of internal auditing:
1.   “To reassure management that internal control is sound
2.   To identify non-compliance and urge future compliance.
3.   To identify system weaknesses and make recommendations for
improvement.
4.   To persuading management to accept and implement successfully the
audit recommendations for improvement.”
Moreover, COSO (1994) states that internal auditors not only play a
important role in assessing
the entity’s
internal
control effectiveness but
also play an essential monitoring role in ensuring the ongoing
effectiveness of the entity’s internal control.
  
16
Other Personnel
COSO (1994) briefly
explains the
roles
of
personnel, both
inside and
outside the organization, in relation with internal control, as follows:
1.   Employees All employees responsible to communicate to the upper
level
regarding
the
problems
arise
in
“operations,
non-compliance
with the code of conduct, or other policy violations or illegal actions”
(COSO, 1994).
2.   External
auditors
They
often
involve
in
the
achievement
of
an
entity's objectives by carry out “an independent and objective view,
contribute   directly   through   the   financial   statement   audit,   and
indirectly 
providing 
useful 
information  to 
management 
and  the
board” (COSO, 1994).
3.   External parties A number of external parties such as
“legislators
and regulators, customers and others transacting business
with the
enterprise,
financial
analysts,
bond raters
and
the
news
media” are
providing the entity with useful information
regarding
its
internal
control (COSO, 1994). “However, external parties are not responsible
for, nor a part of, the entity's internal control system” (COSO, 1994).
  
17
2.1.3  Risk and Control
Hunton et al. (2004) defines risks as “the chances of negative outcomes” that
may emerge
from
internal and external environments, which can
hinder the
achievement
of
business
objectives.
The
examples
of
risks
from external
factors such as new competitors enter the market, poor economic conditions,
changing customer’s demand, etc. (Hall, 2007). On the other hand, risks from
internal
factors
may
include
unauthorized
access
to
firm’s
assets, fraud
perpetrated by employees and management, labor disputes, error due to
employee incompetence, equipment failures, etc. (Hall, 2007).
Fraud is defined by Hall (2007) as “a false representation of
a
material
fact
made by one party to another party with the intent to deceive and induce the
other party to justifiably rely on the fact to his or her detriment”. Moreover,
Hall (2007) describes the following characteristics of a fraudulent act:
1.   “False representation. There must be a false statement or disclosure.
2.   Material fact. A fact must be a substantial factor in inducing someone to
act.
3.   Intent.  There must be the intent to deceive or knowledge that one’s
statement is false.
4.   Justifiable reliance. The
misrepresentation
must have been a substantial
factor on which the injured party relied.
5.   Injury or loss. The deception must have been caused injury or loss to the
victim of the fraud”.
  
18
Fraud in business environment has a more specialized meaning as Hall (2007)
defined  it  as  “an  intentional  deception,  misappropriation  of  a  company’s
assets, or manipulation of financial data for the advantage of perpetrator”.
Leung et al. (2007) classified 3 factors that contribute fraud: (1) incentives or
pressures, (2) opportunity, (3) attitudes/rationalization.
These
factors
are
usually known as the ‘fraud triangle’. However, proper internal control could
mitigate these risks as Hall (2007) illustrates internal control as a shield that
safeguard the firm’s assets from numerous risks. Hence, management in every
organization should develop and maintain an adequate internal control.
2.1.4  Types of Control
Chamber  and  Rand  (2007)  reveal  that  in  1958,  AICPA  divided  internal
control
into
two
types; accounting control
and
administrative
control.
This
distinction has been made to allow external auditors to be aware that their
primary
concern
in
internal control
is
limited
merely
to accounting
controls
and not the administrative controls over operation (Chamber and Rand, 2007).
AICPA made the distinction of controls as below: (Chamber and Rand, 2007)
Accounting control comprises  the  plan  of  the  organization  and  the
procedures and records that are concerned with the safeguards of assets
and the reliability of financial records.”
  
19
Administrative control includes, but is limited to, the plan of organization
and
the
procedures
and
records
that are
concerned
with
the
decision
processes leading to management’s authorization of transactions. Such
authorization is a management function directly associated with the
responsibility for achieving the objectives of the organization and is the
starting point for establishing accounting controls of transactions”
In  addition,  Hall  (2007)  states  there  are  three  levels  of  internal  control;
Preventive, Detective, and Corrective (PDC), which briefly explain below:
Preventive  controls  are passive techniques designed to reduce the
frequency of occurrence of undesirable events” (Hall, 2007). This is the
first
level
of
defense
in the
control
structure that
forces
to comply with
given rules or desired actions (Hall, 2007). “Preventing errors and fraud is
obviously
far
more cost-effective than detecting and correcting problems
after they
occur” (Hall,
2007).
The
example
of
preventive
control
is
by
designing a proper internal control (Hall, 2007).
Detective controls are the second level of defense in the control structure
(Hall, 2007). “These are devices, techniques, and procedures designed to
indentify and expose undesirable events that elude preventive controls.
Detective controls reveal specific types of errors by comparing the actual
occurrences to the pre-established standards” (Hall, 2007). This type of
controls identifies irregularity then draws attention when error occurs.
  
20
Corrective
controls
are
“actions
taken
to
reverse
the
effects
of
errors
detected in the previous step” (Hall,
2007).
Corrective
control
actually
fixes the problem identified by detective controls.
Unfortunately, PDC control model offers inadequate guidance for designing
specific controls (Hall, 2007). Thus, Statement on Auditing Standards
No.78,  which
is  based  on  COSO  framework,  is 
made  as 
guidance  in
specifying internal control procedures and objectives (Hall, 2007).
2.1.5  Sarbanes-Oxley Act and COSO Framework
Sarbanes-Oxley Act (SOX) was created by the U.S Senator Paul Sarbanes and
U.S Representative Michael G. Oxley and was signed into law by President
George W. Bush on 30
th
July 2002 (Grumet, 2007). This Act was created as
the
respond to
the
foremost
corporate accounting
scandals
that happened
in
year 2001-2002; such as Enron, WorldCom, Tyco, etc. (Grumet, 2007).
Hall (2007) explains that Sarbanes Oxley Act 2002 obliges all public
companies’
management
to
execute
proper internal
controls; in order to
enhance the firm’s financial reports accuracy and reliability.
Merchant et al. (2007) mentions that a good internal control is not only ensure
the fairness and accuracy of financial reporting but also help ensure managers
  
21
would
have
good
information
in
making
business decision as well as to
minimize the numbers of fraud and asset loss.
The following are the sections of Sarbanes Oxley Act (SOX) 2002 that deal
with internal control:
¾
SOX section 302
requires company’s management including Chief
Executive Officers (CEO) and Chief financial
Officers
(CFO)
to
make
certain quarterly or annual representations or financial reporting that
disclose
any
significant
deficiencies in
organization‘s
internal
controls
(Elder et al., 2009).
¾ 
SOX   section   404   obliges  public  companies  with  th
following
requirements:
¾ 
Their
management
is
required
to annually assess and report
on the
effectiveness of organization’s internal control (Elder et al., 2009).
¾ 
Their  external  auditors  are  required  to  issue  attestation  report  for
giving opinion regarding
management’s assessment
in the company’s
internal control (Elder et al., 2009).
In assessing the effectiveness of internal control as required by SOX section
404, company should use a framework entitled of Internal Controls
Integrated  Framework 
(Elder 
et  al.,  2009), 
which 
was 
developed  and
published
by
Committee
of
Sponsoring Organizations (COSO) of the
Treadway Commission in 1992 (Tanki and Steinberg, 1993).
  
22
This COSO framework formed a general definition of internal control and
proposed standard for companies to assess and improve their internal control
effectiveness
over
financial
reporting and
business
operations
(Tanki
and
Steinberg, 1993). This implies that the framework can be use by companies’
management or public accountant to assess and report on the effectiveness of
companies’ internal control, for fulfilling the required attestation report on
management’s assessment of internal control, as well as to give advice for
improving companies’ operations (Tanki and Steinberg, 1993).
However, Michelman and Waldrup (2008) state that most smaller public and
nonpublic companies have found difficulty in understanding and applying the
1992 COSO Internal Control-Integrated Framework (ICFR) as it concerned
more on large companies operation.  Hence, Internal Control over Financial
Reporting-Guidance for Smaller Public Companies (ICFR-SPC)
has
been
issued by COSO in 2006 as a guidance for smaller companies; whether they
are public, private, or not-for profit (Gramling and Hermanson, 2007).
Gramling and Hermanson (2007) state that the new COSO guidance does not
change or replace the 1992 COSO internal control framework, on the other
hand,
it
takes
the
concepts
of
1992 COSO
framework
and
clarifies
the
applicability of ICFR in smaller companies.
  
23
2.1.6  Internal Control for Smaller Entities
COSO (2006) believes that effective internal control should be maintained by
any  organization  regardless  of  their  size  and  type  (public,  private,  state-
owned, or family-owned). It is because size and type of the organization does
not impact the need for having effective internal control. However, the
implementation
of internal
control
in
smaller entities
is commonly
less
complex and less formally documented in certain part (COSO, 2006).
Hardesty (2008) defined two characteristics
of
smaller
companies;
management
significant involvement in the day to day activities and fewer
levels of management. He believes that these two characteristics are important
to be considered as they may lead directly to a serious internal control risks;
such as management override of controls, risks of fraud, etc.
Leung
et
al.
(2007)
states
the
following
critical
points
in relation
to
the
application of internal control in smaller entities:
1.   The application of control environments and control procedures in smaller
entities will
only
vary
in the
terms
of
the
“degree
of
formality and the
manner in which components are implemented”.
2.   “Smaller entities are less likely to have written codes of conduct, external
auditors,
formal   policy  
manuals,   sufficient   personnel   to   provide
segregation of duties, or internal auditors.” However, smaller entities may
  
24
overcome  these  problems  by 
“developing  a  culture  that  emphasizes
integrity, ethical values and competence”.
3.   Managers
of
smaller
entities
should
concern
about
certain
crucial
tasks
such as “approving credit, signing checks, reviewing bank reconciliations,
monitoring customer balances and approving write-offs of bad debts”.
Gramling  and  Hermanson  (2007)  stated  that  COSO  guidance  for  smaller
public companies describe internal control as an ongoing, interactive process
with
five
interrelated
components
that begins
with
risk assessment,
control
environment, control activities, information and communication, and finally
monitoring.
Tanki and Steinberg (1993) state that every organization
will
have different
nature of internal control components in terms
of degree, formality,
and
structure but they believe
that
company’s internal control can be deemed as
effective when all of these five components of internal control are exist.
The
following are
the
comparison
of
5
elements
of
internal
control
within
large and smaller companies, which is summarized in table 2.1 p. 29:
1.   Control environment This 
is 
the 
key  basis 
for 
the 
other  four
components of internal control. The control environment influences
management and employees to aware with the importance of control,
  
25
which affected by the following major factors: (COSO, 1994)
•   
The integrity and ethical values
•   
Commitment to competence
•   
Board of directors or audit committee
•   
Management's philosophy and operating style.
•   
Organizational structure.
•   
Assignment of authority and responsibility.
•   
Human Resource Policies and Practices.
Michelman and Waldrup (2008) mention only 5 out of 7 principles listed
above that are applicable for small companies as they often have no board
of directors and have inadequate knowledge of human resources policies
and practices.
2. 
Risk
assessment
Every organization faces a
variety of risks that
may
emerge 
from 
external  and 
internal 
environment. 
Thus,  they  should
perform risk
assessment,
which
is
“the
identification
and
analysis
of
relevant
risks
to
the
achievement
of
objectives,
forming
a
basis for
determining how the risks should be managed” (COSO, 1994).
Tanki and Steinberg (1993) reveal that the risk assessment in the case of
smaller companies is
likely to be less formal and
less structured, but not
less important. Smaller companies should have clear objective although in
  
26
more implicit rather than explicit way. Moreover, they rely more on direct
interaction rather than formal written reports from its workers.
Michelman
and
Waldrup
(2008)
mention
that out of three steps of risk
assessment   that   comprise   of   establishment   of   financial   reporting
objectives, identification of financial reporting risks, and
identification of
fraud
risks;
they believe
small
entities
should
concern more
on
the
identification
of
fraud risk rather
than
on
financial
reporting
objectives
and risks, as many of them are using a cash basis accounting. In this
context, small companies should be aware with how “fraud triangle” (as
explained the above section 2.1.3) may influence their business and its
employees (Michelman and Waldrup, 2008).
3.   Control activities Control activities consist of policies and procedures
that help company in ensuring the needed actions are taken to deal with
risks,
which may
hinder the achievement of entity's objectives”
(COSO,
1994). Control activities are applicable for all levels and functions in an
organization; which classified as the following categories:
“transaction
authorization,  segregation  of  duties,  supervision,  accounting  records,
access control, and independent verification.” (Hall, 2007)
Michelman  and  Waldrup  (2008)  explain  that  small  businesses  should
select and develop control activities that can mitigate the
risks of fraud
  
27
that
have
been
identified
in
risk
assessment
as
well
as
integrate and
document
their control
activities as part of its policies and procedures.
However,
Michelman
and
Waldrup
(2008) believe
that
IT
is
not
a
significant issue as most small businesses do not rely much on it.
4.   Information and communication
Every  enterprise 
must 
identify,
capture, and communicate any relevant information throughout the
organization at the right time and at the right people to help them perform
their responsibilities (COSO, 1994). All personnel must understand their
own
role
in
internal
control as
well
as
having
effective communication
with
external
parties
such
as
customers,
suppliers, regulators
and
shareholders (COSO, 1994).
Small businesses should encourage their employees to communicate
internally
with
management
or
owner regarding internal control
deficiencies or
frauds
that
occur,
as
it
is
vital
to
the
success
of
the
organization. (Michelman and Waldrup, 2008).
5.   Monitoring a process that assesses the quality of internal control design
and performance over time (Hall, 2007). Management should periodically
monitor the entity’s internal controls to ensure they are functioning well
(COSO, 1994). This could be done by either through ongoing monitoring
activities, separate evaluations, or the combination of both.
  
28
Michelman
and
Waldrup
(2008)
believe that the ongoing and separate
evaluations are crucial even for small businesses that usually do not have
the requirement to report internal control deficiencies since it will bring a
value added.
Rittenberg et al. (2007) stated that
the
COSO
guidance
for
smaller
companies
requires
any
organization
to
realize that
internal control
is a
continuous and integrated process as the risks are changing over time and
therefore controls will change as well. 
Thus, any organizations need to
update its identification and assessment of risks as well as to monitor the
effectiveness of its internal control.
Rittenberg  et  al.  (2007) 
mentioned  that  written  documentation  over
internal controls are
important
as it
can offer companies
a
guidance
to
implement internal controls, serve as a basis for training new personnel in
implementing internal controls as well as to provide evidence whether the
internal
controls
have effectively
implemented.
Unfortunately,
many
organizations are still having inadequate written documentation over its
internal controls
and
as a
result,
its internal
controls
are
not effectively
designed or implemented (Rittenberg et al., 2007).
  
29
The  following  table  summarizes  the  comparison  between  5  elements  of
internal control in large and small companies based on ICFR and ICFR-SPC.
Table 2.1 Comparison of Internal Control Components
Components
Large Businesses
Small Businesses
1. Control
Environment
Integrity and ethical values
Commitment to competence
Board of directors
Management's philosophy and
operating style.
Organizational structure.
Assignment of authority and
responsibility.
Human resources
Integrity and ethical values
Commitment to
competence
Management's philosophy
and operating style.
Organizational structure.
Assignment of authority
and responsibility.
2. Risk Assessment
Financial reporting objectives
Financial reporting risks
Fraud risks
Fraud risks
3. Control Activities
Integration with risk assessment
Selection and development of
control activities
Policies and procedures
Information technology
Integration with risk
assessment
Selection and development
of control activities
Policies and procedures
4. Information and
Communication
Financial reporting information
Internal control information
Internal communication
External communication
Internal control information
Internal communication
5. Monitoring
Ongoing and separate
evaluations
Reporting deficiencies
Ongoing and separate
evaluations
  
30
2.2
Purchasing Function
2.2.1  Purchasing Process
Purchasing, known as procurement,
is the
buying
process
that
supports
the
organization activities with following specifications (Monczka et al., 2009):
1.   “At the right price
2.   From the right source
3.   At the right quality
4.   In the right quantity
5.   At the right delivery time.”
Wilkinson et al. (2000) describe the following broad objectives of purchasing:
1.   To ensure that all goods and services are ordered as needed.
2.   To receive all ordered goods and verify that they are in good condition.
3.   To safeguard goods until needed.
4.   To determine invoices related to goods or services are valid and correct.
Monczka et al. (2009) state that purchasing process involve following steps:
1.   Forecast and plan requirement.
2.   Clarify the need (purchase requisition).
3.   Identify or select proper supplier.
4.   Approve and prepare purchase order.
5.   Receive and inspect raw materials and documents.
6.   Invoice received, verified, and then issues the payment.
7.   Measure supplier performance.
  
31
Wilkinson et al.
(2000) points out
that purchasing function
is
not solely the
responsibility
of
purchasing
department
but
also
staffs
from several
departments;
inventory
control,
receiving,
inventory
store, and
finance
and
accounting.
Monczka et al. (2009) mentions the following types of purchasing:
1.   Raw materials
2.   Semi-finished product and components
3.   Finished products
4.   Maintenance, Repair, and operating items
5.   Production support items
2.2.2  Purchasing Department
The purchasing staff has the following responsibilities within the purchasing
process: (Monczka et al. (2009)
1.
Evaluate and select several sources of supply that may fulfill the
company’s requirements.
2.   Make a direct contact with those chosen suppliers; ensure all contacts
with suppliers only made through purchasing department.
3.   When it is a new supplier or a new product, proceed with “Request for
Quote” to find out regarding; the price to be paid, quantity availability
and offered delivery time. Additionally, examine the suppliers’ sample
  
32
products and
investigate
any
follow
up service
such
as
installation,
maintenance, and warranty.
4.   Negotiate all the term in purchasing; such as purchase price, terms and
conditions of the contract, the packing and shipping agreement, the
availability, delivery schedule.
5.
Afterward,
preparing
and
issue
purchase order
to
complete the
agreement to acquire the product.
6.   Review the performance of the product to determine whether to select
other supplier or using the same supplier.
The following documents trigger and support the purchasing processes:
1. 
Purchase
requisition is
the
formal
document
that authorizes
purchase
order made by the purchasing staff. This document specifies the request
person, code of products, type of the products to be purchased, quantities,
and the date when the product is needed.
2.   Purchase order shows the date of ordering, name of the supplier, type of
products
being
purchased,
name
of the products, quantities of the
products, and price of products. This written document is made based on
the purchase requisition as a formal way
in requesting specific products
ordered from specified supplier.
3.   Blind
PO
is a copy of purchase order but contains no quantity or price
information
about
the
products
being
received
from
suppliers.
This
is
  
33
provided to force receiving clerk to count and inspect goods delivered by
supplier before making the receiving report.
4.   Receiving report is made by the company as the evidence document that
they
have received products
from specified
suppliers.
It
consists of the
date of receiving product, name of supplier, code of product, name of
product, quantity of the product, and condition of the products.
2.2.3  Internal Control over Purchasing
The objectives of control over purchasing are consciously broad in nature as
listed in the following, which cited from Chambers and Rand (1997):
“To
ensure that all
purchasing activities
are supported by
authorized
and
documented policies and procedures.
To
ensure
that
purchasing
appropriately
supports
the
business
objectives
of the organization.
To ensure that the appropriate goods/services are obtained at the optimum
price and at the relevant time.
To ensure that the all purchasing activity is valid, justified, authorized and
within the prescribed budgets.
To
ensure
that
all
goods and services
are
of
an appropriate
quality
to
satisfy the organization’s objectives.
To ensure that supplier’s trading terms and conditions are appropriate.
To  ensure 
that  purchasing  activities  comply  with  all  the  prevailing
legislation and regulations.
  
34
To  ensure 
that 
all 
purchasing 
activity 
is 
correctly 
reflected 
in 
the
organization’s stock control records and accounts.
To ensure that overdue and late deliveries are progressed.
To ensure that supplier performance is adequately monitored and reacted.
To provide management
with adequate, accurate, and timely
information
on purchasing activities.”
Hall (2007) summarized the fundamental internal controls within purchasing
cycle in the following table:
Table 2.2 Internal Controls Over Purchasing
Control Activity
Purchases Processing
Transaction Authorization
Inventory control
Segregation of Duties
Inventory control separate from purchasing
and inventory custody.
Supervision
Receiving area
Accounting records
AP subsidiary ledger, general ledger,
purchases requisition file, purchase order
file, receiving report file.
Access
Security of physical assets. Limit access to
the accounting records above.
Independent verification
Accounts   payable   reconciles   source
documents before liability is recorded.
General
ledger
reconciles
overall
accuracy of process.
  
35
The  explanation  of  each  control  activity  as  shown  in  previous  page  is
presented as the following:
1.   Transaction Authorization The purpose of transaction authorization is
to ensure that “all material
transactions are
valid and
in accordance with
the management’s objectives” (Hall, 2007).
The formal authorization process, prior to the purchase of inventories is to
ensure that the purchasing agents order only the needed inventories and
from a
valid
vendor. It
is
a
crucial
internal
control
under the
following
reasons: (Hall, 2007)
Inventory
control
is
commonly
used
to
monitor
inventory
levels
and
authorizes
the
replenishment
of inventory
with
purchase
requisition
only when the inventory levels fall to its predetermined reorder points
(Hall, 2007).
This
authorization
procedure
encourages an efficient inventory
management
as it may avoid any unauthorized purchasing by the
purchasing agents, which can result
in
excessive
inventory
levels or
run
out
of
stock
(Hall,
2007). Note that,
excessive
inventories
will
decrease the entity’s cash reserves while run out of stock
will
cause
lost of sales and delay in manufacturing.
  
36
Firms often establish a list of
valid vendors with whom they regularly
deal with. Purchasing agents only allow acquire inventories from those
valid vendors. This method is to prevent any potential fraud such as
purchasing agent decides to buy from
vendors
from whom
he or she
has  a  relationship  or  to  buy  from  vendors  with  excessive  price
however in exchange with a reward (Hall, 2007).
2.   Segregation of duties This control activity is to reduce any chances of
incompatible  functions.  It  can  take  many  forms  but  there  are  three
common
guidelines
that are
applicable
for
most
organization,
such
as:
(Hall, 2007)
Segregate 
the 
task  of 
transaction  authorization 
from  transaction
processing.
•   Segregate responsibility for record keeping from assets custody.
Divide
transaction-processing
tasks
among
individuals
so
that
fraud
will require collusion between two or more individuals.
Within
the
purchasing
cycle,
the
company should
segregate
the
person
who
responsible
for
purchasing
from inventory
control
who
keeps
the
detailed inventory records, the receiving, inventory custody, and payment
functions
(Hall,
2007).
Moreover,
the
task
to
authorize the purchasing
transaction should also be segregate from the task to make the purchasing
transaction (Hall, 2007).
  
37
However, Hardesty (2008) mentioned that smaller companies are often
encountered
problem
for
segregating
incompatible
duties
as
they
have
lack of personnel.  
In this case, Hardesty (2008) suggested smaller
companies with two good alternatives; either to outsource certain function
or to have management supervision.
3. 
Supervision –
Small
entity often
found difficulty
in achieving
adequate
segregation
of
duties
since
requires
large
number
of
employees.
As
a
result, the purchasing
function
in small organizations usually assigned to
one person however, with the authorization by competent and trustworthy
manager (Hall, 2007).
In the purchasing process, the critical part for supervision is in the
inventory  receiving  area  as  large  quantities  of  valuable  assets  flow
through this to the warehouse (Hall, 2007). Close supervision may
minimize the possibility of exposures, e.g.
failure in properly
inspect the
assets and the theft of assets.
4. 
Accounting records –
The accounting records of an organization that
include source of documents, journals, and ledgers; capture the essence of
economic transactions as well as maintain an audit trail of economic
events. The audit trail enables the auditor to trace any transaction from the
beginning of the event (its source document) to the financial statements.
  
38
The audit trails are crucial to be maintained for two reasons; it is needed
for conducting day to day operations as it helps employees in responding
the customer inquiries and it plays an essential role in the financial audit
of the firm (Hall, 2007).
The purchasing cycle should provide the following accounting records:
accounts payable subsidiary ledger, general ledger, purchases requisition
file, purchase order file, and receiving report file. By having these records,
auditors may gain evidence of inventory purchases that have not been
recorded as liabilities (Hall, 2007).
5.   Access control The existence of access controls is to limit the access to
the
firm’s
assets
only to
authorized
person
in
order
to
prevent
any
misappropriation,  damage,  and  theft.  There  are  two  types  of  access
control; direct access control and indirect access control.
In the purchasing cycle the access controls are as follows: (Hall, 2007)
Direct access control – A firm
must limit the access to physical assets
such as cash and inventory. The examples of direct access control may
include   locks,   alarms,   safes,   fences   in   the   areas   that   contain
inventories and cash.
Indirect
access
A
firm
should
control
the
access
to
records
and
documents that may control the use, ownership, and disposition of its
  
39
physical asset or else it could possibly result in a fraudulent purchase
transaction. The
documents
include
purchase
requisitions,
purchase
orders and receiving reports.
6.   Independent verification
Verification processes are independent confirmation that takes place after
the fact by person who does not directly involved within the transaction or
task being
verified. The purpose of this type of control
is to identity any
possible errors and misrepresentations.
The  independent  verifications  in  the  purchasing  cycle  are  as  follows:
(Hall, 2007)
a.   Independent verification by accounts payable. The account payable
function
plays a
vital
role
in
the
verification
of
the
work
done
by
others in this system. Copies of key source documents flow into this
department  for  review  and  comparison.  Each  document  contains
unique fact about the purchase transaction, which the account payable
clerk
must
reconcile before
the
firm
recognizes
an
obligation.
These
include:
The purchase order shows only the needed inventories ordered by
the purchasing agent
from a
valid
vendor. This document
should
be reconciled with the purchase requisition.
  
40
The
receiving
report
is
the
evidence
document
for
the
physical
receipt
of
the
goods,
their
condition, and
the
quantities received.
This
document
should
be
reconciled with the purchase order in
order to ensure the organization has legitimate obligation.
The supplier’s
invoice
provides the
financial
information
needed
to record the obligation of the organization as an account payable.
The accounts payable clerk should match the prices on the invoice
with the expected prices on the purchase order.
b.
Independent verification by the general ledger department The
general ledger function provides an important independent verification
in the system. It receives journal vouchers and summary reports from
inventory control, accounts payable, and cash disbursements. From
these
sources,
the
general
ledger function
verifies
that
the
total
obligations recorded equal the total inventories received and that the
total
reductions
in
accounts
payable
equal
the
total
disbursements
of
cash.
  
41
2.3
Production Function
2.3.1  Types of Production
There are three types of production methods explained by Hall (2007) as
shown below:
1.  Continuous processing. This method created a homogeneous product
through a continuous series of standard procedures. Firm should maintain
its finished goods inventory at the levels needed to meet expected sales
demand. Cement and petrochemicals are produced under this
manufacturing approach.
2.   Batch
processing.
This
is
the
most
common
technique
of
production,
which
the
firm produces
part
of
the
group
(batches)
of
product.
The
beginning
of
this
manufacturing
process
is
the requirement
to
maintain
finished-goods inventory levels in line with expected sales requirements.
This method is commonly used to produce products such as automobiles,
household appliances and computers.
3. 
Make to order processing. This approach involves the production of
different products based on the customer specifications.
2.3.2  Production Processes
Hall
(2007)
explains
that
the
production processes
involve the activities
of
“planning,
scheduling,
and
control
of the
physical
product
through
the
manufacturing process” that convert raw materials to become finished goods.
  
42
Romney et al. (2003) states the basic steps in production process as follows:
¾ 
Product
Design. This
step
is
to
design
a
product
that
meets customer
requirements in terms of quality, durability, and functionality with
minimum costs of production.
¾
Planning
and
Scheduling.
The
objective
is
to
develop an
efficient
production plan to meet existing
and short term demand
without creating
excess of finished goods.
¾
Production
Operations.
This is the
actual
step
of
manufacturing the
products.
The  documents  that  trigger  and  support  the  production  processes,  which
classified according to the step of production process:
Production design:
¾ 
Bill
of
materials,
which
specifies
the
types
and
quantities
of
Raw
Materials required in producing a single unit of finished product (Hall,
2007).
¾ 
Operating list (also called as routing sheet) that shows the sequence of
operations
and
the
standard
time
allocated at
each
task
during
manufacturing (Romney et al., 2003).
Planning and Scheduling: (Romney et al., 2003)
¾
Production
schedule
is
the
formal
plan that describes the specific
products to be made, the quantities, and the timetable for starting and
completing the production.
  
43
¾ 
Production  order 
authorizes 
the 
production 
staff 
to 
manufacture
specified quantity of a particular product by listing the operations that
need to be performed, the quantity to be produced, and the location to
deliver the finished product.
¾ 
Materials requisition is the authorization document for the storekeeper
to release
the raw
materials into factory for production process. This
document specifies the production order number, date of issue,
quantities of necessary raw materials based on the bill of materials.
¾ 
Move tickets are recorded subsequent to the transfers of raw materials
to the factory. It lists the raw materials being transferred, the location
of raw materials being transferred, and the time of transfer.
Production operations. Firm
needs
to
have data regarding the quantity of
raw materials used labor hours expanded, machine operations performed,
and other manufacturing overhead costs incurred (Romney et al., 2003).
2.3.3  Inventory Control over Production
The objectives of the control over Production are listed below: Chambers and
Rand (1997)
To ensure
that production and
manufacturing requirements are accurately
determined, authorized, effectively communicated and suitably planned.
To ensure that adequate
facilities and resources are
made available at the
appropriate
time  
in  
order  
to  
meet   the  
agreed  
production   and
manufacturing obligations.
  
44
To ensure
that
the required quantity of products
is
manufactured to the
required quality standards.
To ensure
that the actions of
all affected
departments
and
functions
are
adequately coordinated to achieve the defined objectives.
To
ensure
that
production
resources and facilities are
efficiently
utilized
and that waste is avoided or minimized.
To ensure that the necessary production equipment is fully operational and
operated efficiently.
To
ensure
that
production
staff
are
suitably
trained
and
experienced
in
order to maximize their contribution.
To ensure that production downtime is minimized, suitably monitored and
reacted to.
To
ensure
that
all
materials,
resources
and
finished
goods
are
accurately
accounted for.
To
ensure
production
activities
are
effectively
monitored,
any
shortfalls
are reported to management, and problems are promptly detected and
resolved.
To  ensure 
that  all  relevant  legislation,  health  and  safety  and  other
regulations are compiled with.
To
ensure
that
actual
production
plant
efficiency
and
performance
are
adequately monitored for management information and action.
  
45
Hall (2007) summarized the
fundamental internal controls within production
process in the following table:
Table 2.3 Internal Controls over Purchasing
Control Activity
Production Process
Transaction authorization
Work  orders, 
move  tickets, 
and 
material
requisitions.
Segregation of duties
• Inventory  control 
separate 
from 
Raw
material and finished goods inventory
custody.
• Cost 
accounting 
separate 
from 
work
centers.
• General 
ledger 
separate 
from 
other
accounting functions.
Supervision
Supervisors
oversee
usage
of
raw
material
and timekeeping.
Access
Limit physical access to finished goods, raw
material stocks, and production processes.
Use
formal
procedures and
documents
to
release materials into production.
Accounting records
Work orders, cost sheets,
move tickets, job
tickets,
materials
requisitions,
work-in-
process records, finished goods file.
Independent verification
•  General ledger reconciles overall system.
The  explanation  of  each  control  activity,  as  shown  in  the  above  table  is
presented below: (Hall, 2007)
1. 
Transaction Authorization –
The production activity is authorized by
production planning and control via a formal work order. This document
contains the production requirements that initiate the manufacturing
process in the production department.  Moreover, material requisitions and
  
46
excess material requisitions authorize the storekeeper to release materials
to the work centers.
2.   Segregation of duties – The production planning and control department
should
be
segregated
from the
work
centers.
Additionally,
the
record
keeping should also be segregated from the asset custody such as:
Inventory
control
that
maintains
accounting
records of raw
materials
and 
finished 
goods 
inventories 
should 
be 
segregated 
from 
the
materials storeroom and from finished goods warehouse functions.
3.   Supervision
In
the
production
process,
the
supervisors
in
the
work
centers oversee the usage of raw materials in the production process to
ensure
that all
materials released from stores are
used
in the production
and waste is being minimized. Supervisors also observe and review the
accuracy of employee time cards and job tickets.
4.   Access control – The production process allows both direct and indirect
access to assets thus both access control should be maintained as follow:
Direct
Access
Firm should
limit access
to
vulnerable areas such
as
storerooms, production work centers, and finished goods warehouses
by using identification badges, security
guards,
observation devices,
electronic sensors and alarms.
Indirect Access – The
firm should control the access to certain critical
documents such as materials requisitions, excess material requisitions,
and employee time cards; to prevent any manipulation. Pre-numbered
documents are also another possible control to prevent manipulation.
  
47
5.   Accounting
records – In the production process, this control is done by
using work orders, cost sheets, move
tickets,
job
tickets,
materials
requisitions, work-in-process file, and finished goods inventory file.
6.   Independent
Verification –
The
verification
in
the
production process
are describe below:
Cost 
accounting  reconciles 
the 
materials  and 
labor 
usage 
from
materials requisitions and job tickets with prescribed standards.
The  general  ledger  department  confirms  the  total  movement  from
work-in-process to finished goods by reconciles journal vouchers from
cost accounting
and summaries of
inventories subsidiary ledger from
inventory control.