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Berdasarkan dari jurnal teknologi industri yang ditulis oleh Sean P. Goffnett,
alat-alat (tools) yang bisa digunakan untuk membantu implementasi metode Six
Sigma dengan model DMAIC adalah sebagai berikut.
Tabel 2.6 Alat-alat Bantu Six Sigma
Strategic
Steps
Common Strategic Section
Deliverables
Traditional Tools
Define
Project Charter or Statement of Work
(SOW)
o
-Process and Problem
o
-Scope and Boundaries
o
-Team, Customer & Critical
Concerns
o
-Improvement Goals &
Objectives
o
-Estimate Sigma
& Cost of Poor
Quality (COPQ)
Gantt Chart / Timeline
High Level Process Map
Step Documentation and Next Steps
Exit Review
Spreadsheet / Word
Processor
Critical to Customer
Concept
Project Charter or SOW
Gantt Chart / Timeline
Flowchart or Process
Map
Balanced Scorecards
Pareto Charts & Control
Charts
QFD / House of Quality
Suggestions /
Complaints
Surveys / Interviews /
Focus Groups
Measure
Baseline Figures (Sigma & Cost)
Process Capability
Measurement System Analysis
Data Gathering Plan
Surveys / Interviews /
Focus Groups
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