CHAPTER 2
THEORETICAL FOUNDATION
2.2.3.Documents related to RC
The
whole
process
in
RC
comprises
of
input, process,
and
output
stage.
This
Formatted: Centered, Space After: 10 pt,
Don't add space between paragraphs of the
same style, Line spacing: Double
Formatted: Centered
Formatted: Indent: Left:
0.49", Space After:
10 pt, Don't add space between paragraphs of
the same style, No bullets or numbering, Tab
stops:
3.21", Left
process
involves
documents
that
are
needed
in
RC
operation.
Documents
are
records
of transactions
or other data
of the
organization
(Romney
&
Steinbart
2006,
p.
41).
It
provides
visible
and
tangible
evidence
for
certain
users
from
inside and outside
the
organization. Wilkinson
et
al.
(2000,
p.
419) summarize
the documents pertaining to the RC, which are:
1)Customer order: either the costumer’s purchase order or a form prepared by a
salesperson of the selling firm.
Formatted: Bullets and Numbering
2)Sales order: a formal, multicopy form prepared from the customer order.
3)Order acknowledgement: usually a copy of the sales order sent to the customer
to acknowledge receipt of the order.
4)Picking list: either a copy of the sales order or a separate document sent to the
warehouse for use in picking the ordered goods from the bins.
5)Packing slip: a copy of the sales order or picking list enclosed with the goods
when they are packaged for shipping order.
6)Billing of lading: a shipping document intended for the agents of the common
carrier that is to transport the products.
7)Shipping notice: often a copy of the sales order or a separate shipping
document that serves as proof that the goods were shipped.
20
 |