16
2006,
p.
41).
It
provides
visible
and
tangible
evidence
for
certain
users
from
inside
and
outside
the
organization.
Wilkinson
et
al.
(2000,
p.
419)
summarize
the documents pertaining to the RC, which are:
1)
Customer order: either the costumer’s purchase order or a form prepared by
a salesperson of the selling firm.
2)
Sales order: a formal, multicopy form prepared from the customer order.
3)
Order acknowledgement: usually a copy of the sales order sent to the
customer to acknowledge receipt of the order.
4)
Picking list: either a copy of the sales order or a separate document sent to
the warehouse for use in picking the ordered goods from the bins.
5)
Packing slip: a copy of the sales order or picking list enclosed with the goods
when they are packaged for shipping order.
6)
Bill of lading: a shipping document intended for the agents of the common
carrier that is to transport the products.
7)
Shipping notice: often a copy of the sales order or a separate shipping
document that serves as proof that the goods were shipped.
8)
Sales invoice: the document that is sent to the customer to reflect the amount
of a sale.
9)
Remittance
advice:
a
document
that shows
the amount of
the cash
receipt
from a customer.
10)
Deposit slip: the document that accompanies deposits of cash in the bank.
11)
Back
order:
a
document
prepared
when
insufficient
quantities
are
in
inventory to satisfy sales order.
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