Code     2011-2-00590-MN
Title     ANALISIS PERSEPSI SERVICE FAILURE TERHADAP SERVICE RECOVERY DAN DAMPAKNYA PADA CUSTOMER LOYALTY PADA TELKOMSEL FLASH UNLIMITED PT. TELKOMSEL
Author    
Subject     QUALITY OF SERVICE
Abstract    View 
Advisor  Dr. Rina Astini ,
Department     Manajemen
Format     123 p.
Year     2011
Keyword    service , failure , customer , loyalty
Source    Anggrek
Collection Type     Skripsi S1
Rights    
Sections   Download Pdf Download Ps Download Doc View HTML
Cover Download Download Download
Bab 1 Download Download Download View
Bab 2 Download Download Download View
Bab 3 Download Download Download
Bab 4 Download Download Download
Bab 5 Download Download Download View
Pustaka Download Download Download
Lampiran Download Download Download

Related File :