Code     BI2007-0035
Title     Managing Service Quality by Combining Voice of The Service Provider and Voice of Their Customers
Author     KEVIN KRISNA SADELI
Subject     QUALITY OF SERVICE
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Format    
Year     2007
Keyword    
Source    JWC
Collection Type     Skripsi S1
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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