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11.1.5 Struktur
Organisasi Hotel Besar
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MANAGEMENT
BOARDS OF
DIRECTORS
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GENERAL MANAGER
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ROOM DIVISION
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FRONT OFFICE
HOUSEKEEPING
BELL SERVICE
Front Desk Staff
Housekeeper
Bell Captain
Reservation Staff
Maids
Bell Staff
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FOOD & BEVERAGE
ENGINEERING
ACCOUNTING
SERVICE
Food
Purchasing
Food Preparation
Foof Service
Beverage Operation
Room Service
Maintanance
&
Repair
Manager
Environtment Control
Audit
H.VAC
Accounting Staff
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SECURITY
SALES &
MARKETING
GUEST SERVICE
Chief
Banquet Sales
Telephone Guards
Sales Promotion
Tour Operator
Public Relations
Travel Agent
Advertising
Arcade
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Skema
!1.1.5. Organisasi hotel besar
Sumber: Hotel
Engineering, Drs.
Oka A.
Yoeti, MBA,
I
999)
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