15
Benefits
Facilitates the attainment of organizational objectives
Facilitates access to information
Allows the users to be more productive
Increase the quality of decision making
Provides a competitive advantage
Saves time
for the
user
Increase communication capacity
Increases communication quality
Provides better control in the organization
Allows the anticipation of problems and opportunities
Allows planning
Allows a search for the cause of problem
Meets the need of executive
2.2.3
Critical Success
Factor
Factors that must be considered in attaining an organizational goal are called
Critical
success
factor.
Such
factors
can
be
strategic,
managerial or operational and are
derived
mainly
from
three
sources:
organizational,
industrial,
and
environmental.
Success factors can be at the corporate level as well as at the division, plant or
department
level.
Sometimes
it
is
necessary
to
consider
CSFs
of individuals (Turban &
Aronson, 2001 p.312).
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