34
otorisasi
produk dikembalikan,
penjadwalan
pengiriman
produk,
dan
pengembalian
kelebihan
produk
dan
deliver
yaitu
memberi
otorisasi
produk
yang kembali,
jadwalkan
kwitansi
kembali,
menerima
produk,
dan kirim
kelebihan
produk.
• Mengatur
ketentuan
bisnis
pengembalian,
kinerja,
pengumpulan
data, pengembalian
persediaan,
aset
modal, transpotasi,
konfigurasi
jaringan,
pengaturan
kebutuhan
dan izin, dan risiko rantai pasokan.
2.6.4.1.2 Performance
Attributes and Level 1 Strategic Metrics
Menurut Supply
Chain
Council, Level
1
Metrics
are
primary,
high level measures that may cross multiple SCOR processes.
Level
1
Metrics do
not
necessarily relate
to
a
SCOR
Level
1
process
(PLAN,
SOURCE,
MAKE,
DELIVER,
RETURN).
Lihat
gambar 2.4.4.1.1 Performance
Attributes and Level 1Metric.
Tabel 2.2 Performance
Attributes and Level 1Metric
Level 1 Metrics
Performance
Attribute
Customer-Facing
Internal-Facing
Reliability
Responsiveness
Flexibility
Cost
Assets
Perfect
Order
Fulfillment
Order
Fulfillment Cycle
Time
Upside
Supply
Chain
Flexibility
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