10
1.4 Structures
•
Chapter one: Background of Indonesian market
This
chapter
provides
the
background
information
related
to
the
study,
which
is
about
the globalization and Indonesian market.
The scope of
the
thesis,
Jakarta residents, and
the aims and benefits of this thesis are included in chapter one as well.
•
Chapter two: Theoretical Foundation
This
chapter
discusses
the
theoretical
foundation
about
service
internationalization and
perceived risk, initial trust, corporate reputation, and COO effect.
•
Chapter three – Research Methodology
This chapter focuses on the pilot survey, research design, sampling method, and research
methodology.
•
Chapter four – Results and Analysis
This chapter presents the research results based on the research that has been carried out
by the author with the analysis and the result of the research.
•
Chapter five – Conclusion and Recommendation
This
chapter
covers
the
results
of
the
research
and
whether
the
results
differ
from
the
original research. It also shows the conclusion
and
recommendation
for
further
improvement.
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