57
2.2.6. Six Sigma Tools
Tabel 2.4 Tabel Six Sigma Tools
Tools
Define
Mea ure
sure
Analysis
Improvement
Co
ntrol
•
Affinity d iagram
•
Chart er
•
Comm un ication plan
•
Data collection
•
Control charts
•
Critical to Quality
C
haracteri stics Tree
•
Pareto chart
•
Run chart
•
Process
concept,
(SIPOC)
•
Rev iew
•
y
=
f(x)
•
Co
nt ro l charts
•
Data collectio n
•
Hig h level process
map
•
Hist
ogram s
•
Detail level pro cess
map
•
Pareto ch art
•
Prelimi nary fault tree
analys is,(FTA)
•
Measurem ent Sys em
tem
Analys is, (MSA)
•
Proces s sig ma
•
Ru n ch art
•
Taguchi loss functio n
•
B ain storming
rain storming
•
C
au se and effect
diagram
•
Initi al cap abilit y
stu dy
•
Design of
exp erim ents
•
His og ram
tog ram
•
Focus ed pro blem
statemen
t
•
Hy
po hesi s testing
thesi s testing
•
Scatter diagram
•
Tree d iagram
•
Pro ject
implemen ation
tation
timeline
•
B ainsto rming
rainsto rming
•
His ograms
tograms
•
Fail ure Mo de and
Effects Analysis
(F MEA)
•
Pareto ch art
•
Priori
tization matrix
•
Pro ces s sig ma
•
R
un chart
•
C
ontro l charts
•
C
om mu
nicatio
n
plan
•
C
ontrol charts
•
C
ontrol plan
•
P
DC A cycle
•
R
un ch art
•
F nal capab ility s udy
inal capab ility s udy
tudy
•
S
ix Sig ma storyboard
•
P ocess owner s ign-
rocess owner s ign-
off
Pareto Diagram
Diagram Pareto Keluhan Pelanggan Kafe 'Ocean'
80
70
60
50
40
30
20
10
0
Keluhan
100
80
60
40
20
0
Count
44
17
9
5
Percent
58.7
22.7
12.0
6.7
Cum %
58.7
81.3
93.3
100.0
Gambar 2.5
Pareto Diagram
Pareto
Diagram
merupakan sebuah
perangkat
grafis
yang
membantu
menguraikan
sebuah
masalah kedalam beberapa bagian penyusun
serta
mengidentifikasi
bagian-bagian mana saja
yang paling sering terjadi dan paling penting. Diagram
tersebut
melukiskan urutan bagian peyusun tersebut dari yang memiliki frekuensi terbesar hingga
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