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Tabel 2.2 Potential benefits of an IT investment.
Tangible
Intangible
Increased productivity
Improves asset utilization
Decreased operational costs
Improve resource control
Reduce workforce
Improve organizational planning
Lower computer costs
Improve organizational flexibility
Lower outside vendor costs
More timely information
Lower clerical and professional costs
Higher quality information
Lower in-house development costs
Enhanced organizational learning
Reduced rate of growth in expenses
Enhanced employee goodwill
Lower facility costs
Increased job satisfaction
Reduced software expenses
Improved decision-making
Faster decision-making
Lower error rates
Improve operations
Better corporate image
Improve customer satisfaction
Increased customer loyalty
2.2.3.4.4
Setelah semua biaya dan manfaat telah
diidentifikasikan dan dihitung kedalam beberapa unit
penilaian
yang umum, kemudian alternatif
tersebut
dibandingkan satu dengan yang lainnya berdasarkan kriteria
umum.
Dalam membandingkan alternatif
tersebut dapat
menggunakan metode cost benefit analysis
seperti
benefit/cost ratio, net present value,
internal rate of return,
dan payback period.
Kriteria
umum didalam mengevaluasi investasi IT
dalam cost/benefit analysis, yaitu:
1. Maximize the ratio of benefits over costs
2. Maximize net present value of net benefits
3. Maximize internal rate of return
4. Shortest payback period
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