47
budget plan ( see Appendix A for details ) Furthermore, in order to achieve 100
percent
target
of
several
business
goals,
XYZ
adapting
to
new
technology
by
implement
an
outsourcing
to
purchase
new
software
application
such
as
Linux
in
April
2007
that
had reached third ranked
in
IT
Best System 2007 as shown
in Appendix
A
(Figure A-25).
2.6.3 BPR Brief History
Many
leading
organization
have
conducted
BPR
to
improve
productivity
and gain competitive advantage. Yet regardless of the number of companies
involved
in
engineering,
the
rate
of
failure
in
reengineering
projects
is
over
50%
9
.
Some of the frequently mentioned problems related to BPR include:
The inability to accurately predict the outcome of a radical change
Difficulty in capturing existing processes in a structured way
Shortage of creativity in process redesign
The level costs incurred by implementing the new process
Inability to recognize the dynamic nature of the processes
Furthermore, process innovation was an ambitious management change
program designed to “combine information technology and human resource
management”
for
the
purpose
of
improving
business
performance.
“Process
9
Hammer, Michael and Champy, James , 1993, p. 70 .
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