59
of the requirements and the design before money is spent in actually producing the
system.
14
2.11 Business Process Modeling
A business process modeling (BPM) is the description of a business process.
Modeling can be based on formal, informal, or graphical technique. BPM is mainly
the observation process
or
to
infer
knowledge
that
is
not
evident
from
a
simply
analysis. BPM is primarily the observation of the process and is usually a
foundation phase for other activities that change the process. These activities
include the
following:
1.
Business
process
improvement. Incremental and continuous changes
adjust
the
performance
of
a
process¹
5
.
BPM contributes to process
monitoring. Following observation, problems or opportunities for
improvement
are
identified
and
changes
made
as
necessary
(Fig.
2.18(a)).
2.
Business
process reengineering.
Radical
changes
are
applied
to
the
process and significant improvements in performances are expected. The
current state of the process is illustrated, through a model, in an as-in
picture.
There
also
can
be
several
should-be
pictures,
representing
14
Bustard
D,
Kawalek,
P,
Norris
M,
2000,
System
modeling
for
business
process
improvement , Artech
House, Inc., Canada.
15
Carr, DK & Johansson, HJ, 1995, Best Practices in Reengineering, 1
st
edn, McGra w-Hill, New
Jersey.
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