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60
different strategic choices
and
long-term perspectives of
the organization
(Fig. 2.18(b)).
3.
Technology transfer.
The
process
is
already
implemented
in
one
environment and needs to be transferred to a new environment. The new
environment
usually offers new resources such as people, infrastructures,
and
materials
which requires knowledge
from the old environment (Fig.
2.18(c)).
4. Process standardization.
The process starts
from
varying and undefined
situation:
work proceeds according to informa l rules and no
documentation of the underlying exists. Modeling starts from this blurred
picture an aims at a clear, stable description. As the model is built, the
modeled organization gains awareness of the process and tries to make it
converge to a standard definition. The model also converges to a standard
process. The model testifies to the organizations commitments to a
standardized, predictable and repeatable way of working (Fig.2.18 (d) ).
The
ISO
15504
assessment
standard
provides
a
model
for
the
measurement
of software development. The data gathered from the assessment exercise can then
be used to drive process improvement, leading to gains in productivity, product
quality, and delivery time scales. With telecommunications products and services
ever-more
dependent
on
software,
continuous
process
improvement
is
vital
to
a
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