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step  the  shopper would  choose  the  best  alternative  that is  able to  answer the  three 
questions presented regarding the level of feasibility, satisfaction and positive impact 
(Gilboa,  2011).  This  step  often  requires  shoppers  to  also  analyze  the  number  of 
positive and  negative  effects in  choosing the alternative whereby  a typical  shopper 
would aim to  have the least amount of  negative effects from the  chosen alternative 
and maximize on the amount of positive effects.  
The  fifth  step  in  the  rational  decision  making  process  is  the  implementation  of 
decision. To implement a decision after choosing the most appropriate alternative is 
critical since a clear decision may even fail if it is not implemented properly. There 
are  several  suggestions  for  shoppers  to  conduct  a  successful  implementation  plan 
which includes making sure to have a clear understanding of the chosen alternative, 
determining the required plan for making an action, preparing adequate resources to 
achieve  the  goal  of  the  chosen  alternative,  assigning  a  systematic  timeframe  for 
action and determining the responsibilities clearly (Ahmed, 2011).  
The last step in the rational decision making process involves evaluating the level of  
effectiveness  of  the  decision.  There  are  several  reasons  when  an  implemented 
decision fails to provide the preferred result which may include: inaccurate problem 
definition, inadequate evaluation of the alternative and inappropriate implementation 
of the action.  The most common  reason  of why an implemented decision  fails to 
provide  the preferred r esult  is the  failure of identif ying the  problem which leads to 
inappropriate evaluation and implementation of alternatives. Evaluation is critical in 
the decision  making  process  since decision making is a process that has no ending. 
Evaluation assesses shoppers with information of whether new decisions are required 
to be taken and which  steps in  the  decision making process needs to  be conducted 
again to achieve the preferred result.  
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