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bet ween  
each  
ot her  
by  
using   p hysical  
devic es  
(hardw are),
command  
and  
informat ion  
processing   p rocedures  
(softw are),
communicat ion  
channels    (net w orks),  
and  
st ored  
dat a   (dat a
resources)
since t he ear y
ly
civilizat ion (James
A. O’Brien, 2005).
Shel y 
ly 
(2010) 
st at es 
t
hat  t he
comp onents 
of  informat ion
syst em can be described
as:
?
Ha®dw a®e:
consist s
of
everyt hing
in  the
p
hysical  layer
of  the
informat ion sy stem.
?
Soft ware:
refers
t
o
t
he p rograms  that
control t he hardw are and
produce t he desired informat ion or result s.
?
Dat a:t he
raw
mat eri al
t
hat
an  informat ion  sy st em  transforms
int o useful
informat ion.
?
P®o©esses:also known
as p rocedures,  are the tasks
and business
functions
t
hat
users,
managers,
and IT
st aff
members  p erform
t
o
achieve specific
result s.
?
People: those who
have an int erest in an informat ion sy stem are
call ed
stakeholders,  w hich  include
t
he
users
and
t
he
IT
staff
members.
2.1. 2. Steps in
System s Development
Life Cycle
Shel y 
ly 
(2010)   st ates 
t
hat   t he   basic  
st eps   of  
syst ems
develop ment life cy cle are div ided int o:
?
Plannin g:
conduct  a p reliminary 
invest igat ion t o
det ermine
the
project ’s feasibilit y .
?
Analysis:
develop
a
logical
model of t he new
sy stem.
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