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2
C
HAPTER II
TH EOR ET C AL FR AMEWO RK
IC AL FR AMEWO RK
2.1. 
System s Develo pm ent Life
Cycle
Sy st ems 
D
evelop ment   Life   Cy cle, 
also 
known   as  
SD LC, 
is
basical ly  
a   concep t ual  
model  
t
hat   guides    project  
mana gem ent  
in
informat ion sy stem development  (Sat zinger,
J. W.,
2007).
2.1. 1. Information S ystem s
St air  (2001) 
st at ed 
in  his 
p
ublicat ion 
the  definit ion  of
informat ion sy stem: “ An informat ion
sy stem
is a set
of
int errelated
elem ent s or comp onents
t
hat
collect  (inp ut ), manip ulat e (p rocess),
store,
and
disseminat e
(output ) data
and
information
and
p
rovide a
correct ive  react on  (feedback 
ion  (feedback 
me chanism) 
t
o  meet  an  obj ect ive.
The feedback m echan ism is t he comp onent
t
hat
helps organizat ions
t
o  achieve 
their 
goals,  such 
as 
incr easing  profit s  or  improving
cust omer service.”
There is a
more si mp le e xplanat ion
of  informat ion
sy stem
by 
James 
(2004): 
“A n  assembly 
or  int egrat ionof 
technology 
t
o
achiev e a range offunct ional it y.”
An informat ion sy stem could
be any
organiz ed combinat ion
of
p
eop le,
hardware,
soft ware, communicat ion n et w orks,
and
dat a
resources,  t hat  collect s,
p
rocess,  and
distribut e
information  in
an
organiz ation.   People   use 
informat ion   sy st em 
t
communicat e
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