Code     MLG-2022-0122
Title     evaluasi kualitas layanan pada dolan towing malang menggunakan metode servqual dan importance performance analysis (IPA)
Author     NABIL ACHMAD FATHONI
Subject     SERVICE QUALITY
Abstract    View 
Advisor  Dr. Sahnaz Ubud, S.T., M.MT ,
Department     Business Creation
Format    
Year     2022
Keyword    Quality , Service , SERVQUAL , Importance Performance Analysis (IPA) , Customer Satisfaction
Source    Malang
Collection Type     Skripsi S1
Rights    
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