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2.1.4
Metode Kualitas
Tabel 2.2 Daur Hidup Produk dan Metode Kualitas
Tahapan Daur Hidup Produk
Metode Kualitas
Tahap 0: Impetus/Ideation
Meningkatkan
pengembangan
teknologi
Tahap 1: Studi kebutuhan konsumen dan bisnis
Quality Function Deployment (QFD)
Tahap 2: Pengembangan
konsep
Taguchi method/ robust design
TRIZ
Axiomatic design dan DOE
Simulation/ optimization
Reliability-based design
Tahap 3: Desain produk/pelayanan,
prototype
Taguchi method/ robust design
DOE
Reliability-based design
Simulation/ optimization
Testing and estimation
Tahap
4:
Persiapan
proses
manufaktur
dan
peluncuran produk
DOE
Taguchi method/ robust design
Troubleshooting and diagnosis
Tahap 5: Produksi
SPC
Troubleshooting and diagnosis
Inspection
Tahap 6: Konsumsi produk/jasa pelayanan
Quality in after sale service method
Tahap 7: Diaposal
Service quality method
Sumber: Anang H. Strategi Six Sigma (2007, P12)
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