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Table 2.4 Business
strategic
initiatives
of 2007/2008
to 2009/2010
(Kantor
Pusat,
2008, pp. 8ff).
Objectives
Performance
Measures
Targets
Strategic Initiatives
08 - 09
09 - 10
Customer Perspective
1.
Students’
motivation,
explorative
learning spirit,
and presence
increase
a.% presence at
school
Minimu
m: 95%
98%
1.1
Reward and
punishment
system
implementation
b. The frequency of
students reading
the material before
class
Frequen
t, in
average
Almost
always
1.2
Learning
motivation
movement
c.Elementary
to
Senior High:
Average score of
“sudden tests”
Minimu
m
65 out
of 100
Minimum
75 out of
100
d. PG and
Kindergarten:
the
frequency of
students’ self-
study
Frequen
t, in
average
Almost
always
2.
Parents’ and
other
stakeholders
show a
significant
participation
a. % parents
voluntarily
initiating
consultations
concerning
the
students learning
matters.
Minimu
m
of
75%
Minimum
of  85%
2.1
Parenting
programs
2.2
Optimalizing
the use of
involvement
media
b. Number of school
activities
(programs)
involving
parents
and other
stakeholders
Minimu
m
of  4
Minimum
of  6
c. % fund raising
result for students’
extracurricular
activities
8%
20%
3.
Mutual
relationship
with the
customer
increases
a. Survey result of
customer
satisfaction
index:
%
customer
answering
SATISFIED and
VERY
SATISFIED from
programmed
80%
85%
3.1
Networking
3.2
Branding
designs and
implementation
3.3
School
promotion
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