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Bibli 199908029  ISBN0205068200
Call Number 658 Sas ,m - Koleksi di Lt.1
Title Management of service operations : text, cases and reading.
Author Sasser, W. Earl, Olsen, R. Paul, Wyckoff, D.Daryl 
Edition  
Publisher Allyn and Bacon   Year 1978 
Supplement Hard Cover,  
Total Anggrek   1 Tandon* 1 Available 0 Restricted 0 Reference 0
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