Code     2010-2-00381-MN
Title     ANALISIS PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP NILAI PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (STUDI KASUS : HOTEL KRISTAL JAKARTA SELATAN)
Author     IRNITA AJENG YULI MURYATI
Subject     BRAND LOYALTY
Abstract    View 
Advisor  Budiman Notoatmodjo ,
Department     Manajemen
Format     117 p.
Year     2010
Keyword    Customer Relationship Management (CRM) , Nilai Peanggan , Loyalitas Pelanggan
Source    Anggrek
Collection Type     Skripsi S1
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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