Code     BI-MK-2010-0108
Title     AN ANALYSIS ON CUSTOMERS LEVEL OF EXPERIENCE TOWARD SATISFACTION, IMAGE AND LOYALTY IN PEOPLE BASED SERVICE INDUSTRY, IN PARTICULAR SALON INDUSTRY IN JAKARTA
Author     STEPHANIE ASTRI SURYANI
Subject     CUSTOMER RELATIONS -- MANAGEMENT
Abstract    View 
Advisor  Lydia M. Iswara, MBA. ,
Department     Marketing
Format     128 p
Year     2010
Keyword    Satisfaction , image , loyalty , role of experience level , correlation , multiple regressions , irwan team , johnny andrean , tony&guy , Jakarta sorroundings
Source    JWC
Collection Type     Skripsi S1
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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