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Code
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BI-MK-2010-0108
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Title
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AN ANALYSIS ON CUSTOMERS LEVEL OF EXPERIENCE TOWARD SATISFACTION, IMAGE AND LOYALTY IN PEOPLE BASED SERVICE INDUSTRY, IN PARTICULAR SALON INDUSTRY IN JAKARTA
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Author
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STEPHANIE ASTRI SURYANI
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Subject
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CUSTOMER RELATIONS -- MANAGEMENT
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Abstract
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View
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Advisor
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Lydia M. Iswara, MBA. ,
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Department
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Marketing
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Format
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128 p
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Year
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2010
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Keyword
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Satisfaction , image , loyalty , role of experience level , correlation , multiple regressions , irwan team , johnny andrean , tony&guy , Jakarta sorroundings
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Source
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JWC
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Collection Type
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Skripsi S1
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Rights
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Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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| Cover |
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