Code     TS-R-2010-0054
Title     PENGARUH SWITCHING COST PADA CUSTOMER SATISFACTION DALAM PEMBENTUKAN CUSTOMER LOYALITY (STUDI PADA PERUSAHAAN TELEKOMUNIKASI - BAKRIE TELECOM)
Author     RENNY HARDY
Subject     CONSUMER RELATIONSHIP MANAGEMENT
Abstract    View 
Advisor  Bun Sucento, MBA, M.Mgt., Chartered Marketer ,
Department     Marketing
Format     pdf
Year     2010
Keyword    Switching Cost , Satisfaction , Loyalty , Multiple Regression , Slovin
Source    JWC
Collection Type     Thesis S2
Rights     Hasil karya tulis ini dilindungi undang-undang hak cipta. Cantumkan sumbernya bila anda mengutip sebagian atau seluruh isi artikel ini.
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